Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Information We Collect
When you use our services or contact us, we may collect the following types of information:
- Contact Information: Name, email address, phone number, and company information when you submit our contact forms or request our services.
- Project Information: Details about your project requirements, budget, and timeline when you use our onboarding form.
- Technical Information: IP address, browser type, device information, and website usage patterns through cookies and analytics.
- Communication Data: Records of our correspondence when you contact us via email, phone, or other communication channels.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our design and development services.
- Communication: To respond to your inquiries, provide customer support, and send project updates.
- Business Operations: To process payments, manage contracts, and maintain business records.
- Website Optimization: To analyze website usage and improve user experience.
- Legal Compliance: To comply with applicable laws and regulations.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our business (e.g., hosting providers, payment processors).
- Legal Requirements: When required by law, court order, or government regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of business assets.
- Consent: When you explicitly consent to sharing your information for a specific purpose.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Portability: Request transfer of your data to another service provider.
- Objection: Object to certain processing of your personal information.
Cookies and Analytics
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. We may use analytics services to understand how visitors interact with our website.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date above.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@dropoutstudio.co
Response Time: We typically respond to privacy inquiries within 2-3 business days.