Terms of Service
These terms govern your use of our services and establish the framework for our professional relationship.
Acceptance of Terms
By accessing our website, engaging our services, or entering into a service agreement with dropout studio, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Our Services
dropout studio provides professional design and development services, including but not limited to:
- Website Design & Development: Custom website creation, optimization, and maintenance.
- E-Commerce Solutions: Online store development and e-commerce platform implementation.
- Mobile App & PWA Development: Native and progressive web application development.
- Additional Services: As outlined in individual service agreements or proposals.
Service Agreement and Scope
Specific project details, deliverables, timelines, and pricing will be outlined in individual service agreements or proposals. These documents, along with these Terms of Service, constitute the complete agreement between you and dropout studio.
- Project Scope: Any changes to the agreed-upon scope may result in additional charges and timeline adjustments.
- Client Responsibilities: You are responsible for providing necessary content, feedback, and approvals in a timely manner.
- Timeline Dependencies: Project timelines are dependent on timely client feedback and approval of deliverables.
Payment Terms
Payment terms will be specified in your service agreement. General payment policies include:
- Payment Schedule: Projects typically require an upfront deposit with remaining payments due at specified milestones or completion.
- Retainer Services: Monthly retainer services are billed in advance and due by the first of each month.
- Late Payments: Late payments may result in project suspension and additional fees.
- Refunds: Refund policies will be outlined in individual service agreements.
Intellectual Property
Intellectual property rights are defined as follows:
- Client Content: You retain ownership of all content, materials, and intellectual property provided to us.
- Final Deliverables: Upon full payment, you receive ownership rights to the final deliverables as specified in your service agreement.
- Development Process: dropout studio retains rights to development methodologies, tools, and processes used in service delivery.
- Portfolio Rights: We reserve the right to showcase completed work in our portfolio and marketing materials.
Warranties and Disclaimers
We strive to deliver high-quality services, but certain limitations apply:
- Service Quality: We warrant that our services will be performed in a professional manner consistent with industry standards.
- Technical Support: Post-launch support terms will be specified in your service agreement.
- Third-Party Services: We are not responsible for the performance or availability of third-party services or platforms.
- Disclaimer: Services are provided "as is" without warranties beyond those explicitly stated in service agreements.
Limitation of Liability
To the maximum extent permitted by law, dropout studio's liability for any claims arising from our services shall not exceed the total amount paid by you for the specific services giving rise to the claim. We shall not be liable for any indirect, incidental, special, or consequential damages.
Confidentiality
We respect the confidential nature of your business information. We will not disclose confidential information received from you to third parties without your consent, except as required by law or as necessary to perform our services with approved vendors or contractors.
Termination
Either party may terminate services under the following conditions:
- Completion: Services terminate automatically upon completion of agreed deliverables and full payment.
- Breach: Either party may terminate for material breach with appropriate notice and opportunity to cure.
- Convenience: Termination for convenience terms will be specified in individual service agreements.
- Effect of Termination: Upon termination, you will receive all completed work products and pay for services rendered to the termination date.
Governing Law
These Terms of Service and any disputes arising from our services shall be governed by applicable law. Any legal proceedings shall be conducted in the appropriate jurisdiction as specified in individual service agreements.
Changes to Terms
We may update these Terms of Service from time to time. Changes will be effective upon posting to our website. Continued use of our services after changes are posted constitutes acceptance of the revised terms.
Contact Information
If you have questions about these Terms of Service or need clarification about our services, please contact us:
Email: info@dropoutstudio.co
Business Inquiries: We're here to discuss your project requirements and answer any questions about our terms.