# Dropout Studio — We take the problem from here [Canonical page](https://dropoutstudio.co/) Dropout Studio takes ownership of business problems: choose the right solution, build it, ship it and improve it when useful. You bring the business problem. We work out the right way to solve it, then design, build, test, launch and hand it over—or keep improving it when that is useful. ## How we work - Send a plain-language brief - We review the problem and scope the right solution - You receive a fixed quote - After approval, contract and payment, we build and ship ## AI & Automation Tell us what keeps wasting your team's time. We turn it into a reliable automated workflow. - Workflow and problem analysis - Tool and API integrations - AI or rules-based automation where useful - Approval gates, guardrails and failure handling - Testing, deployment, monitoring and documentation ### Focused workflow Outside Bangladesh: Starting at $1,500. Bangladesh: Starting at ৳60,000. Scope is confirmed in the fixed quote. - Map the repetitive workflow and the right automation - Connect the tools and data it already depends on - Use AI or rules where they improve the job - Keep approvals and failure handling clear - Test, deploy and document the finished workflow ### Optional ongoing work — Operate & Improve Outside Bangladesh: Starting at $500/month. Bangladesh: Starting at ৳25,000/month. monthly · optional Optional monthly engagement, quoted to scope. - Maintenance and monitoring - Bug fixes and performance - Incremental features and integrations - Analytics-informed improvements ### Does every project need AI? No. We use AI only when it improves the actual workflow. A dependable rules-based integration may be the better answer. ### Can you automate high-risk actions without approval? Important or high-risk actions can include human approval gates. We do not promise unsupervised execution as a default. [AI & Automation](https://dropoutstudio.co/services#ai-automation) ## Custom Software When off-the-shelf software doesn't fit, we build the tool around how your business actually works. - Requirements and scope - UX/UI and architecture - Frontend, backend and database - Auth, roles and permissions - Integrations, testing, deployment and documentation ### Focused internal tool Outside Bangladesh: Starting at $3,500. Bangladesh: Starting at ৳120,000. Scope is confirmed in the fixed quote. - Turn the real process into a focused product plan - Design the user flow and interface around the team - Build the web app, data model and secure access - Connect the systems that need to share work - Test, deploy and hand over a maintainable tool ### Optional ongoing work — Operate & Improve Outside Bangladesh: Starting at $500/month. Bangladesh: Starting at ৳25,000/month. monthly · optional Optional monthly engagement, quoted to scope. - Maintenance and monitoring - Bug fixes and performance - Incremental features and integrations - Analytics-informed improvements ### Do I need to know what technology to use? No. Explain the process, users and constraints. We choose an appropriate implementation rather than making you pick a stack. ### Can you build native mobile apps as standard? The standard offer is a responsive web or PWA solution where appropriate. A project that genuinely needs another approach is scoped on its own terms. [Custom Software](https://dropoutstudio.co/services#custom-software) ## Prototype → Production Built something with AI, a no-code tool, or a rushed MVP? We make it reliable enough for real users. - Codebase and architecture audit - Security, auth and data-integrity fixes - UX, accessibility and performance work - Tests, error handling and observability - Deployment, CI/release readiness and documentation ### Paid audit Outside Bangladesh: Starting at $500. Bangladesh: Starting at ৳20,000. Scope is confirmed in the fixed quote. - Review the product, codebase and architecture - Find security, data, UX and performance risks - Prioritize what must change before real users rely on it - Leave a clear hardening and implementation plan ### Implementation after audit Outside Bangladesh: Starting at $1,500. Bangladesh: Starting at ৳60,000. Scope is confirmed in the fixed quote. - Implement the fixes agreed after the paid audit - Harden auth, data integrity and failure paths - Add tests, error handling and release checks - Document the maintainable path forward ### Optional ongoing work — Operate & Improve Outside Bangladesh: Starting at $500/month. Bangladesh: Starting at ৳25,000/month. monthly · optional Optional monthly engagement, quoted to scope. - Maintenance and monitoring - Bug fixes and performance - Incremental features and integrations - Analytics-informed improvements ### Can you quote an unknown codebase exactly before reviewing it? No. We review the product or codebase first, then set the final fixed quote around the actual risks and scope. ### Do you work on AI-built apps? Yes. AI-generated, vibe-coded and rushed MVPs are welcome when the goal is to make them reliable enough for real users. [Prototype → Production](https://dropoutstudio.co/services#prototype-to-production) ## Websites A website that has a job: explain, persuade, capture, and convert. - Strategy and information architecture - Conversion-focused copy and visual/UI design - Responsive, accessible development - Performance, SEO, AEO/GEO fundamentals - Metadata, structured data, analytics and business integrations ### Campaign / Landing Outside Bangladesh: Starting at $1,000. Bangladesh: Starting at ৳45,000. Scope is confirmed in the fixed quote. - Shape the message and page structure around one action - Write the conversion-focused copy and visual direction - Build a responsive, accessible landing experience - Connect forms, analytics and SEO foundations ### Complete Website Outside Bangladesh: Starting at $2,000. Bangladesh: Starting at ৳90,000. Scope is confirmed in the fixed quote. - Shape the site structure, content and conversion path - Write copy and design the full responsive experience - Build the accessible website for mobile and desktop - Connect analytics, metadata and required business integrations - Launch with a clear handoff ### Optional ongoing work — Operate & Improve Outside Bangladesh: Starting at $500/month. Bangladesh: Starting at ৳25,000/month. monthly · optional Optional monthly engagement, quoted to scope. - Maintenance and monitoring - Bug fixes and performance - Incremental features and integrations - Analytics-informed improvements ### Is this a landing page or a full website? Both are part of Websites. A campaign / landing engagement is focused; a complete website covers a broader company, brand or product presence. ### Do you write the copy? Conversion-focused copy is part of the scope. We can work from your material or help shape the message when the brief needs it. [Websites](https://dropoutstudio.co/services#websites) ## E-commerce Commerce platforms and custom storefront design, implementation and handoff. - Platform fit - Shopify storefront UX/UI and implementation - Performance and conversion work - Relevant Shopify integrations and handoff ## Bangladesh — Horcrux Launch your store, run every order, and grow your brand from one place with Horcrux. ## Starter — ৳0/month - 10 active products - 100 orders / monthly usage period - One-time buffer · up to 50 extra orders in that period - 1 GB retained media · 1,000,000,000 bytes - 100 image uploads / period · 200 in the first period only - One active, transacting free store per business - No sales-value limit · 0% Horcrux fee - Built-in storefront + cash-on-delivery checkout - Online payments with your own account · approval required - Starter built-in theme only - 3 members including the owner · 5 roles - 1 approved courier connection - Orders dashboard - Manual fulfilment - Analytics + exports - Basic, non-priority email support [View Horcrux](https://horcrux.app/) ## Essential — ৳3,690/month - Unlimited products - Unlimited orders - No sales-value limit · 0% Horcrux fee - Built-in storefront + cash-on-delivery checkout - Online payments with your own account · approval required - All built-in storefronts - Upload a custom storefront - 15 staff accounts · 5 roles - 4 approved courier connections - Orders + inventory dashboard - Manual fulfilment - Analytics + exports - Priority support [View Horcrux](https://horcrux.app/) ## Outside Bangladesh — Shopify Brand-specific Shopify storefront design, implementation and handoff. Custom Shopify storefront: Starting at $4,000 (one-time). ### How do I get started? Explore the E-commerce offering and follow its next step. ### What if the commerce problem is operational software or automation? Custom commerce operations systems belong in Custom Software; integrations and workflow automation belong in AI & Automation. ## Bangladesh — Horcrux build the storefront. own the brand. ## Our work ### EnScented E-commerce — Your go-to for premium perfume oils [EnScented](https://enscented.shop/) ### Aetheria Selfcare E-commerce — Where skincare meets self-care rituals [Aetheria Selfcare](https://aetheriaselfcare.com/) ### Corvien E-commerce — Heritage meets luxury in every scent [Corvien](https://corvien.com/) ### AJ Supplies E-commerce — Wholesale fashion, custom-tailored [AJ Supplies](https://ajsupplies.co/) ### NordCycle Business Website — Turning plastic waste into sustainability [NordCycle](https://nordcycle.com/) ### Parbo Foundation Non Profit — Uplifting Bangladesh, one community at a time [Parbo Foundation](https://parbofoundation.com/) ### Fermion Studio Agency Website — Real growth, not vanity metrics [Fermion Studio](https://fermionstudio.com/) ### Learnova Business Website — Your gateway to global education [Learnova](https://learnova.pages.dev/) ### INADS Group Agency Website — Media planning and content that drives results [INADS Group](https://inads-website.vercel.app/) ### Elegant Panjabi E-commerce — Traditional elegance, tailored for today [Elegant Panjabi](https://elegantpanjabi.com/) ### Adjustable Pants E-commerce — Bangladesh formalwear brand specializing in premium adjustable pants and shirts. [Adjustable Pants](https://adjustablepant.com/) ### WalkWithImpact E-commerce — Creating positive change through community engagement [WalkWithImpact](https://walkwithimpact.shop/) ## General ### What does Dropout Studio do? Dropout Studio is a digital studio for AI & Automation, Custom Software, Prototype → Production, Websites, and E-commerce. ### Is Dropout Studio a fit for a small business or startup? We work with founders, startups, SMEs and growing teams. The strongest fit is a defined business problem: a repeatable workflow, an internal process, a product that needs hardening, or a website with a clear visitor action. ### Do I need a discovery call before getting a quote? No discovery call is required. Start with the online brief and describe the problem in writing; the scope, questions and quote are handled from there. ### Which services are currently available? The active catalog is AI & Automation, Custom Software, Prototype → Production, Websites, and E-commerce. Video editing, graphics, motion design and general marketing are not active services. ### Where are you based, and do you work internationally? Dropout Studio is based in Dhaka, Bangladesh and works with local and international clients. New-project communication is online and async-first. ### Can you work with our existing team, tools or codebase? Yes. We can own a project, work alongside your team, connect the tools you already use, or assess an inherited codebase before changing it. The current systems, access and responsibilities are part of the scope. ### How do I contact Dropout Studio? Email support@dropoutstudio.co for general questions or support on an existing project. For a new project, the online brief is the clearest starting point. ### When is custom work better than a website builder or off-the-shelf tool? A builder or existing tool may be the right choice for a simple, low-cost need. Custom work becomes useful when the standard product cannot support an important workflow, integration, ownership requirement or user experience. We can help compare that trade-off rather than assuming custom is always better. ## Getting Started ### How do I start a project? Send a plain-language brief through the onboarding form. Choose the service, describe the business problem and desired outcome, answer the service questions, and provide contact, budget and timeline information. ### What information should I include in the brief? Share the business context, the problem to solve, who will use the result, what exists today, important tools or integrations, your desired outcome, budget ceiling and timing. References, links and known constraints are useful too. ### Do I need finished copy, branding or technical requirements first? No. Tell us what is ready, what is missing and what you are unsure about. Existing copy, brand assets, access and technical constraints help, but the brief can start from the business problem. ### I am not technical. Can I still work with you? Yes. Explain the process, people and outcome in ordinary language. You do not need to choose a framework or design the technical solution before submitting a brief. ### What happens after I submit the brief? We review the problem and scope, then send a written quote with the relevant deliverables, dependencies and timeline. Work starts only after the project is approved under a written agreement and the required payment arrangement is in place. ### Does submitting a brief commit me to a project? No. A brief gives us the information needed to assess fit and prepare a quote. The engagement begins only if you accept the written project terms. ### What if my brief is incomplete? Submit what you know and mark the unknowns clearly. Missing information may keep the quote provisional or require clarification before the scope can be fixed; it is better than inventing requirements. ### How do we communicate during a project? Communication is async-first through written channels and shared project material. The agreement or project plan sets the relevant checkpoints; a daily meeting is not the default. ### What do you need from me during the project? You provide the content, access, business decisions, approvals and other dependencies listed in the scope. Delayed inputs or decisions can move the delivery date. ### What happens if the requirements change after work starts? We explain the effect on scope, fees and timing in writing before doing the additional work. The signed project terms control revision rounds and change requests. ### What is the project process from brief to launch? Brief → scope review → written quote → approval, agreement and payment arrangement → build or audit → agreed review points → handoff or launch. The exact stages vary by service and are set in the project scope. ## Pricing & Billing ### What are your current pricing and starting prices? Audience: Outside Bangladesh. For international agency work, AI & Automation starts at $1,500; Custom Software at $3,500; the Prototype → Production audit at $500 with implementation starting separately at $1,500; Campaign / Landing at $1,000; Complete Website at $2,000; and a custom Shopify storefront at $4,000. These are starting points, not automatic quotes. ### What are your current pricing and starting prices? Audience: Bangladesh. For Bangladesh agency work, AI & Automation starts at ৳60,000; Custom Software at ৳120,000; the Prototype → Production audit at ৳20,000 with implementation starting separately at ৳60,000; Campaign / Landing at ৳45,000; and Complete Website at ৳90,000. E-commerce uses Horcrux plans rather than an agency quote. ### How much does e-commerce cost? Audience: Outside Bangladesh. A custom Shopify storefront starts at $4,000. The final quote follows the scope. ### How much does e-commerce cost? Audience: Bangladesh. Horcrux Starter is free and Essential is ৳3,690/month. ### What does a starting-at price mean? It is the floor for a focused version of that offer. Scope such as users, pages, workflows, integrations, migration, content and review needs can move the price up. The written quote is the project-specific price. ### How are deposits, invoices and payment schedules set? The written project agreement sets the fee, deposit or milestone schedule, invoice due dates and accepted payment method. There is no single deposit percentage that applies to every project. ### What is included in the quoted price? The quote lists the included deliverables, review or revision terms, dependencies, timeline and handoff. Work outside that scope, third-party charges and any optional ongoing work are separate unless the written terms say otherwise. ### Are taxes, hosting, domains or third-party fees included? The quote or agreement will say what is included. Unless stated otherwise, applicable taxes, domains, platform fees and third-party service charges remain separate from the agency fee. ### How are extra revisions or change requests priced? The signed project terms define included revisions. A request outside that scope is reviewed first and may change the fee or timeline; it is not started as an unpriced overage. ### Do you offer ongoing work after the project? Operate & Improve is optional monthly work starting at $500/month or ৳25,000/month, quoted to scope. It can cover maintenance, monitoring, bug fixes, performance work, incremental features and integrations. ## AI & Automation ### What business workflows are worth automating? Good candidates are repeatable tasks that consume staff time or cause avoidable handoffs: follow-ups, document handling, reporting, intake, data transfer or routine decisions with clear rules. We start with the cost and risk of the current process, not with a preferred tool. ### Do I need AI, or would normal automation be better? Not every workflow needs AI. We may use rules and ordinary integrations for predictable steps, and AI for tasks such as classification, extraction or drafting where judgment is useful. The simpler dependable option wins. ### Can you connect the tools and systems we already use? Usually, if the systems provide a usable integration path and the necessary access. Tell us about your CRM, spreadsheets, inboxes, databases, APIs or other tools; the quote will identify access and data constraints. ### Will a person approve important actions? Important or high-risk actions can include a human approval step. We do not treat unsupervised execution as the default, especially where an error could affect money, customers, access or irreversible data. ### What happens when the automation fails or produces a bad result? The scope can include validation, guardrails, failure handling, retries and escalation to a person. AI output still needs appropriate review; no model is a guarantee of correct results. ### How do you handle private business data? We define what data the workflow needs, who can access it and what should be excluded. Share the systems and data categories during scoping, but do not send passwords or unnecessary confidential data through the public chatbot. ### What do third-party AI, API or model costs look like? Usage-based services and other third-party charges are separate from our project fee unless the written quote says otherwise. We scope the required services and ongoing operation so those costs are visible before implementation. ### What do you need from us to build an automation? We need the current workflow, examples of inputs and outputs, frequency, the tools involved, the people who approve or own decisions, and what failure looks like. Those details help us avoid automating the wrong step. ## Custom Software ### When does custom software make sense? It can make sense when spreadsheets, disconnected systems or off-the-shelf software repeatedly block an important operation, and the cost of that friction justifies a tool built around your process. A smaller configuration or integration may be the better answer. ### What kinds of internal tools do you build? Examples include dashboards, intake and approval systems, reporting tools, staff or partner portals, operational workflows and integrations. The users, decisions and business outcome determine the scope. ### Can you replace a spreadsheet or manual process? Yes, when the process is understood well enough to preserve the important rules and exceptions. We map what the spreadsheet or manual steps do today, then decide what should be kept, simplified or automated. ### Can you integrate existing systems or migrate data? We can scope integrations and data migration where the systems and access support it. The plan should identify data quality, field mapping, records to move, testing and cutover; moving everything is not assumed. ### How do you handle users, permissions and internal access? Users, roles and permissions are part of the scope. We define who can view, change, approve or export information instead of treating every staff member as an administrator. ### Who owns the software and its data? Client-provided materials and business data remain the client's. Subject to the written agreement and required payment, project-specific deliverables transfer as agreed; the quote and handoff identify the repository, hosting, domain, analytics, CMS, provider accounts, access and documentation. Pre-existing or reusable technology and third-party components remain subject to their owners' rights and licences. ### What happens when the tool needs changes later? The handoff includes the documentation and access agreed in scope. Future features, workflow changes, training or ongoing maintenance can be scoped separately through Operate & Improve or a new project. ## Prototype → Production ### Do you work on AI-generated, vibe-coded, no-code or inherited apps? Yes. A demo that now has real users, real data or real business risk is a good reason to review what exists before adding more features. ### What does the paid audit examine? The audit examines the product or codebase, critical user flows, data handling, authentication and permissions, reliability, performance, security risks, tests, error handling and deployment readiness. ### What does the audit deliver? It delivers a risk and scope review, prioritized hardening plan and implementation recommendation. It is meant to make the next investment understandable, not to promise that every issue will be fixed in the audit. ### Why is the paid audit first instead of quoting the whole build? An inherited or AI-generated product can hide risks and unknown dependencies. The paid audit creates an evidence-based scope; implementation is separately quoted after the review rather than guessed from a short description. ### Will you reuse the existing technology or rebuild it? That is a finding of the audit. We can retain a sound foundation, replace fragile parts, or recommend a sensible rebuild when the current structure makes reliable change more expensive or risky. ### Do I need a full rebuild, or can you fix one risky area? A full rebuild is not the default. The implementation can target a fragile workflow, security issue, performance problem, test gap, error path or deployment blocker when that is the responsible scope. ### What does Prototype → Production cost? The paid audit starts at $500 internationally or ৳20,000 in Bangladesh. Implementation starts separately at $1,500 or ৳60,000 after the audit; the final scope follows the findings. ## Websites ### What is included in a Campaign / Landing page? Audience: Outside Bangladesh. A focused conversion engagement includes the page strategy, copy and visual direction, responsive development, forms, analytics and SEO foundations. It starts at $1,000; the quote sets the exact scope. ### What is included in a Campaign / Landing page? Audience: Bangladesh. A focused conversion engagement includes the page strategy, copy and visual direction, responsive development, forms, analytics and SEO foundations. It starts at ৳45,000; the quote sets the exact scope. ### Should I choose a landing page or a complete website? Choose a landing page when one campaign, product, lead or signup action is the priority. Choose a complete website when the business needs a broader company, brand or product presence with more structure and content. ### Can you redesign an existing website? Yes. Share the current site, what is not working and the action visitors should take. We can assess whether to improve, restructure or rebuild it rather than assuming the existing assets should all be discarded. ### Do you write the copy, and what if our branding is not ready? Conversion-focused copy and visual direction are part of the Websites scope. We can work from your existing material or help shape the message; missing brand assets and content affect the scope and inputs needed. ### Can you connect forms, CRM, booking or newsletter tools? Relevant business integrations can be scoped, including lead forms, CRM, booking and newsletter connections. Tell us which systems, accounts and data flow are required; availability and third-party limits affect the quote. ### Do you include analytics and SEO, and can you guarantee rankings? The service includes analytics and SEO foundations such as structure, metadata and related launch setup where relevant. We do not guarantee a ranking, traffic volume, conversion rate or sales result. ### Can our team edit the site after launch? Yes, if the project includes a CMS. Otherwise the site can be handed off as a more fixed experience, with future content changes scoped as needed. The CMS, editable content and permissions are confirmed in the quote. ### Will the site be usable on mobile and accessible? Responsive and accessible development is part of the Websites catalog. The exact support level, content responsibilities and any special requirements should be identified in the brief and written scope. ### What happens to our domain, hosting, existing content and third-party accounts? The brief should list the domain, hosting, content, analytics, integrations and accounts that must be retained or moved. Migration and account setup are scoped explicitly; third-party accounts and charges remain separate unless the agreement says otherwise. ### What do we receive at handoff? The written scope defines the project-specific code, design, content, assets, repository, access and documentation delivered at handoff. It should also identify the domain, hosting, analytics, CMS and provider accounts to retain or transfer. Ownership and transfer are subject to the agreement and required payment; third-party licences and reusable technology remain with their owners. ## E-commerce ### How do I start an online store? Audience: Outside Bangladesh. Dropout Studio designs and builds custom Shopify storefronts starting at $4,000. Start with the E-commerce brief. ### How do I start an online store? Audience: Bangladesh. Start with a Horcrux Starter store at https://horcrux.app. Essential is a post-creation upgrade after verified payment; Dropout Studio does not sell a separate custom Horcrux storefront service. ### Are the Shopify subscription and storefront build separate? Audience: Outside Bangladesh. Yes. Dropout Studio's custom Shopify storefront work starts at $4,000. The platform subscription and the agency's custom storefront work are separate products. ### What is Horcrux? Audience: Bangladesh. Horcrux is a commerce platform for storefronts, catalog and inventory, orders and fulfilment. Current plan and platform details are maintained at https://horcrux.app. ### What is the difference between Horcrux Starter and Essential? Audience: Bangladesh. Starter is free with no fixed trial expiry: 10 active products, 100 successfully placed non-test orders per store-anchored monthly usage period, 3 active members including the Primary Owner, one evidence-gated courier-connection slot and the Starter built-in theme only. Cancellation, returns and plan changes do not refund or reset order usage. The first eligible business to reach 100 orders gets a once-only buffer of up to 50 extra orders in that same period; unused buffer expires and later periods return to 100. There is no processed-sales-value cap. Essential is ৳3,690/month after store creation and verified payment; it includes unlimited products and Bangladesh orders, 15 staff accounts and four evidence-gated courier-connection slots. Both plans have a 0% Horcrux transaction fee on Bangladesh sales. Each slot remains subject to current provider release, merchant credentials, coverage and provider terms. ### How much media can I upload on Horcrux Starter? Audience: Bangladesh. Starter allows exactly 1,000,000,000 retained bytes (1 GB decimal) for storefront, catalog and branding media. Active, draft and archived product media, retained originals, derivatives and reusable or unattached assets count; each physical object counts once and derivatives count by actual bytes. Core order records, internal backups and system-generated export archives do not count. At capacity, only quota-increasing uploads stop: existing media, records, checkout and exports remain available, with no silent deletion. You get 100 successful original-image uploads or replacements per monthly usage period, plus a one-time 100-upload bonus in the business's genuine first period: 200 initially, then 100, with no rollover. The per-file limit is 10 MB. Replacements count as new operations; deletion does not refund upload usage. ### What conditions apply to a free Horcrux Starter store? Audience: Bangladesh. Each Primary Owner/business may have one active, transacting free Starter store. Paid stores and membership in another merchant's store do not use that allowance. Recreation, transfers, downgrade, reactivation or plan cycling cannot multiply the free allowance, initial upload bonus or once-only order buffer. Starter includes basic, non-priority email help for setup blockers and product problems at horcrux@dropoutstudio.co, including access, security, privacy and checkout-failure reports. It does not include done-for-you setup, customization, scheduled calls, dedicated onboarding or account management, guaranteed response or resolution times, or 24/7 staffing. Critical incidents are triaged by severity. Dropout Studio's agency services are separate. Check current applicable terms at https://horcrux.app. ### Can a Starter store be paused or its limits change? Audience: Bangladesh. Under the approved Starter policy, a storefront may enter a reversible pause after 180 consecutive days without meaningful authenticated, store-specific activity or a new order. Activity resets the clock. A pause requires at least 30 days' advance notice and clear unresolved orders, returns, refunds, disputes and required commerce obligations; warnings are planned around day 150. Records, media, dashboard, exports and required after-sales access remain available. Scoped abuse and cost protections cover image processing/storage, email sends/resends, optional AI, analytics ingestion/queries and recurring background work, using bounded retries and deduplication. They are not billing caps, provider usage is separate, and ordinary selling, checkout, security, transactional notices and exports are preserved. Affected existing merchants require at least 30 days' notice before new restrictive commercial rules, with versioned notices and effective dates. Production migrations, delivered notices and effective enforcement are not claimed complete. A future 90-day review will use genuine production usage under the policy; it has not happened and does not automatically change prices or limits. ### Are Horcrux and payment-provider fees the same thing? Audience: Bangladesh. Horcrux currently charges a 0% platform transaction fee on Bangladesh sales on both Starter and Essential. A connected payment provider may charge its own processing or settlement fees, and domains or other third-party services can cost extra. Check current platform terms at https://horcrux.app. ### Which payments and couriers does Horcrux support? Audience: Bangladesh. COD is sufficient for launch in Bangladesh. Merchant-owned SSLCommerz checkout is optional, BDT-only and settles directly to the merchant when the connection is enabled and verified. Courier availability is release-gated: a plan connection entitlement or adapter does not by itself prove that a provider is currently released, covered or fee-free. Confirm the current release and account requirements before launch. ### Who is responsible for orders and customers on Horcrux? Audience: Bangladesh. The merchant is the seller of record: it chooses products and policies, contracts with shoppers, fulfils orders, handles customer service, refunds and disputes, and remains responsible for tax, licensing, product safety, advertising and other duties that apply to its business. The merchant connects its own approved payment and courier accounts; payments settle directly to the merchant. Horcrux provides software and is not the merchant, bank, payment institution, courier, marketplace seller or legal adviser. ### What happens if I cancel or need to leave Horcrux? Audience: Bangladesh. Paid-plan cancellation follows the dashboard control and current Horcrux terms; Horcrux does not auto-charge or auto-renew. A missed renewal enters the published 15-day grace period with reminders; checkout is not automatically disabled by nonpayment, and a grace-expired store remains courtesy-access until explicit revocation. Cancellation is a period-end billing state under the current terms, not an immediate shutdown promise. While the store remains eligible, authorized staff can use the dashboard and request an expiring export of merchant-owned core records and original media; an export is not an archive restore. Voluntary closure is recoverable for 30 days before purge, and deletion and retention follow the current terms. ### What does a custom Shopify storefront include? Audience: Outside Bangladesh. The service covers brand-specific storefront UX/UI, Shopify implementation, performance and conversion foundations, relevant integrations and production handoff. Catalog, migration, apps, payment, shipping and cutover requirements are scoped to the store. ### Can you redesign or migrate an existing store? Audience: Outside Bangladesh. We can assess a Shopify storefront redesign or rebuild. The quote should make products and variants, content, URLs and redirects, customer or order data, apps, integrations and cutover responsibilities explicit; a full migration is not assumed. ### Who owns the store and what costs continue after launch? Audience: Outside Bangladesh. For a Shopify project, the client owns the storefront-specific source, repository, delivered assets and documentation after final payment under the agreement; the quote and handoff identify the domain, hosting, analytics, CMS, provider accounts, access and ongoing costs. Shopify keeps its platform runtime and third-party licences remain separate. ### Who owns my store content and business data? Audience: Bangladesh. Merchant content and business data remain the merchant's, while Horcrux platform backend, runtime and private infrastructure remain subject to Horcrux's current terms. ### How should I compare a commerce platform with a custom storefront build? Audience: Outside Bangladesh. Start with the catalog, payment and shipping needs, operating process, ownership expectations and ongoing budget. Custom Shopify storefronts start at $4,000 through the E-commerce brief. ## Support & Maintenance ### What happens after launch or handoff? The project closes against the agreed acceptance and handoff terms. We provide the deliverables, access and documentation included in scope; ongoing improvements or support are separate unless the agreement says otherwise. ### Do you offer maintenance after launch? Yes, as optional Operate & Improve work quoted to scope. It can cover maintenance, monitoring, bug fixes, performance work, incremental features and integrations. ### Who handles hosting, CMS updates and content changes? The agreement should identify the hosting, CMS, content and account responsibilities. A CMS can let your team make agreed content changes; maintenance or new content work can be scoped separately. Commerce platform hosting belongs to the relevant platform. ### Who owns the website or software after delivery? Client-provided materials and business data remain the client's. Subject to the written agreement and required payment, project-specific designs, code, content, assets and documentation transfer as agreed; the quote and handoff identify account ownership, access and ongoing provider costs. Dropout Studio and third parties retain pre-existing, reusable or platform technology and their licences. ### What if something breaks after launch? Tell us what changed and what is failing. We assess whether it is within the agreed project scope, a new request or an external dependency; fixes and future work are handled according to the project terms or a new quote. ### What happens if a third-party service goes down or changes? Third-party outages, policy changes, feature removals and provider failures are outside our control. We can assess the impact and scope a workaround or replacement, but cannot promise a third party's availability. ### Can we change the product or site later without starting over? Future work is assessed from the delivered system and its documentation. We can scope an incremental change where the foundation supports it; a rebuild is considered only when the existing constraints make that the responsible option. ## Referral Program ### Which referrals are eligible? Eligible referrals are for AI & Automation, Custom Software, Prototype → Production and Websites. The referral must become a new client under the program terms; E-commerce, Horcrux, recurring, retainer and monthly subscription fees are excluded. ### How much commission can I earn? The first eligible one-time project pays 20% of the one-time project fee. An eligible follow-up one-time project from the same client within 12 months pays 10%. Recurring, retainer and subscription fees remain excluded. ### Are E-commerce or Horcrux referrals eligible? No. E-commerce, Horcrux subscriptions, recurring work, retainers and monthly subscription fees are excluded from this agency referral program. ### When and how is referral commission paid? Commission is paid as a single payout per eligible project after the client's payment is confirmed. The referral form collects your preferred method: bKash, bank transfer or Wise. ### How long does referral attribution last? The attribution window is 90 days from the initial introduction. Eligible follow-up one-time projects can earn the 10% rate for up to 12 months from the first project. ### Can I refer myself? No. Self-referrals are not eligible for commission. ### What other referral rules matter? Do not misrepresent Dropout Studio's services, pricing or capabilities. The program terms allow commission-rate changes with 30 days' notice and termination by either party with 14 days' written notice. ## Public profiles - [Instagram](https://www.instagram.com/with__dropoutstudio/) - [Facebook](https://www.facebook.com/withdropoutstudio) [Site context](https://dropoutstudio.co/llms.txt)